Why should e-commerce companies use live chat?
Many companies are not aware of the importance of customer care services in their online businesses. One of the challenges
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Live Chat Is Best Tool for Conversing with Shoppers
When it comes to helping shoppers, there is no better tool than live chat. It can increase trust, keep visitors
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Marketing Day: Shooting video in-house, Snapchat ad guide & Apple’s Business Chat
Here’s our recap of what happened in online marketing today, as reported on Marketing Land and other places across the
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Bing now serves up bots from Facebook Messenger, Slack, and other chat apps
Thousands of Facebook Messenger, Slack, Skype, Kik, and Telegram bots can now be found by searching Bing.com, a source familiar
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Chat app Line to end support for BlackBerry and other older operating systems on July 3, 2017
Mobile messaging giant Line has announced that it will discontinue its service on BlackBerry, Firefox OS, and Nokia Asha mobile
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Google launches Hangouts Chat, its Slack competitor
Google is getting back into the team collaboration space to take on Slack, Microsoft Teams, Workplace by Facebook, and Cisco
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WhatsApp reportedly testing business chat tools
(Reuters) — WhatsApp, the Facebook-owned messaging service used by more than 1 billion people worldwide, is testing a system that would
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Facebook Messenger adds option for chat bots to avoid chatting
Conversations with Facebook Messenger bots soon may start to feel less like texting with a friend and more like tapping
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Chat app Viber to launch in-app shopping feature with brands like Macy’s and Rakuten.com
Chat and messaging giant Viber has announced a new in-chat “Instant shopping” feature that lets users search for goods without
Read moreYouTube Introduces Super Chat, Phases Out Fan Funding
Why just chat when you can Super Chat? YouTube Thursday announced the launch of Super Chat, a way for users
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